If you need assistance, our support team is here to help.
You can contact us at:
To help us investigate your request more quickly, please include as much of the following information as possible:
The email address associated with your Lotus Flow account.
Any alternative email addresses you may have used.
Your purchase receipt (if applicable).
The last four digits of the payment card used for the purchase (if applicable).
Your device model.
Your operating system version (iOS or Android).
Screenshots or screen recordings of the issue you’re experiencing.
Providing this information helps us locate your account more quickly and resolve your request as efficiently as possible.
Before contacting support, we recommend checking the articles in our Help Center, as many common questions can be resolved there.