If you can hear the background music but the instructor’s voice is too quiet or cannot be heard, you can adjust the audio balance directly during your workout.
Check your audio settings
Start any workout.
Tap the screen to display the video controls.
Tap the speaker icon in the upper-right corner, next to the song name.
Make sure Voice Instructions is turned on.
Increase the Voice Instructions volume and lower the Lotus Flow Music volume as needed.
You can also turn off Lotus Flow Music if you prefer to hear only the instructor’s voice.
Still can’t hear the instructor?
If the issue continues after adjusting the audio settings:
Make sure your device volume is turned up.
Close and restart the Lotus Flow app.
Start the workout again and check the audio.
If you still can’t hear the instructor, please contact us at [email protected] and include:
Your device model
Your operating system version
The name of the workout where you experienced the issue
A screen recording, if possible
This information will help us investigate and assist you more efficiently.