Although these actions may sound similar, they have different purposes and outcomes.
Canceling your subscription
If you cancel your subscription:
Future renewal charges will stop.
Your subscription will remain active until the end of your current billing period.
You will continue to have access to Premium features until your subscription expires.
Your account and login credentials will remain available.
Canceling a subscription is the right option if you want to stop future renewals but continue using Lotus Flow until the end of your current subscription period.
Deleting your account
If you delete your account:
Your account information will be removed from our systems.
Your login credentials will no longer work.
You will immediately lose access to your account and content.
Your account cannot be recovered once it has been deleted.
Deleting your account is the right option if you would like your account and associated data removed from Lotus Flow.
Which option should I choose?
If your goal is to stop future subscription renewals, you should cancel your subscription.
If your goal is to permanently remove your account and data from Lotus Flow, you should delete your account.
For instructions on canceling your subscription, please see:
For instructions on deleting your account, please see: