# Lotus Flow

> 👋 Need help? We’ve got you covered.

## English

### Getting Started

- [What is Lotus Flow?](https://help.lotusflow.com/en/articles/679977-what-is-lotus-flow.md)
- [How do I access Lotus Flow?](https://help.lotusflow.com/en/articles/679979-how-do-i-access-lotus-flow.md)
- [How do I find classes and plans?](https://help.lotusflow.com/en/articles/717470-how-do-i-find-classes-and-plans.md): Learn how to find plans and classes
- [How to change the language of the mobile app?](https://help.lotusflow.com/en/articles/679983-how-to-change-the-language-of-the-mobile-app.md)

### Using Lotus Flow

- [What’s the difference between Plans and Classes?](https://help.lotusflow.com/en/articles/718002-what-s-the-difference-between-plans-and-classes.md)
- [How do I find my personalized plan?](https://help.lotusflow.com/en/articles/718005-how-do-i-find-my-personalized-plan.md)
- [What is Personal Coach?](https://help.lotusflow.com/en/articles/767103-what-is-personal-coach.md)
- [How do I watch Lotus Flow on my TV?](https://help.lotusflow.com/en/articles/718014-how-do-i-watch-lotus-flow-on-my-tv.md)
- [How do I find a specific class or program?](https://help.lotusflow.com/en/articles/718033-how-do-i-find-a-specific-class-or-program.md)
- [Can I print Lotus Flow exercises?](https://help.lotusflow.com/en/articles/718066-can-i-print-lotus-flow-exercises.md)
- [How do I adjust the audio settings?](https://help.lotusflow.com/en/articles/718169-how-do-i-adjust-the-audio-settings.md)

### Subscription & Billing

- [What is a subscription?](https://help.lotusflow.com/en/articles/717320-what-is-a-subscription.md)
- [How do I cancel my subscription?](https://help.lotusflow.com/en/articles/717281-how-do-i-cancel-my-subscription.md)
- [How do I request refund?](https://help.lotusflow.com/en/articles/717282-how-do-i-request-refund.md)
- [What payment methods are supported?](https://help.lotusflow.com/en/articles/679992-what-payment-methods-are-supported.md): Learn which payment method you can use
- [How to recognize a charge on your bank statement?](https://help.lotusflow.com/en/articles/717356-how-to-recognize-a-charge-on-your-bank-statement.md)
- [What is an introductory price?](https://help.lotusflow.com/en/articles/717358-what-is-an-introductory-price.md)
- [Why do I see multiple charges?](https://help.lotusflow.com/en/articles/717360-why-do-i-see-multiple-charges.md)
- [Where can I view my subscription details?](https://help.lotusflow.com/en/articles/718173-where-can-i-view-my-subscription-details.md)

### Account & Login

- [How can I log in to my account?](https://help.lotusflow.com/en/articles/717461-how-can-i-log-in-to-my-account.md): Learn how to login to Lotus Flow
- [How do I reset my password?](https://help.lotusflow.com/en/articles/679966-how-do-i-reset-my-password.md): Learn how to regain access to your account
- [How to sign in to the app on iOS or Android?](https://help.lotusflow.com/en/articles/680047-how-to-sign-in-to-the-app-on-ios-or-android.md)
- [How do I delete my account?](https://help.lotusflow.com/en/articles/717412-how-do-i-delete-my-account.md)
- [What’s the difference between deleting my account and canceling my subscription?](https://help.lotusflow.com/en/articles/717430-what-s-the-difference-between-deleting-my-account-and-canceling-my-subscription.md)

### Troubleshooting & Support

- [Why am I not receiving emails?](https://help.lotusflow.com/en/articles/680025-why-am-i-not-receiving-emails.md)
- [I purchased a subscription, but I don’t have Premium access](https://help.lotusflow.com/en/articles/718078-i-purchased-a-subscription-but-i-don-t-have-premium-access.md)
- [Why can’t I see my plan?](https://help.lotusflow.com/en/articles/718159-why-can-t-i-see-my-plan.md)
- [The app freezes or gets stuck](https://help.lotusflow.com/en/articles/718162-the-app-freezes-or-gets-stuck.md)
- [I accidentally deleted my account](https://help.lotusflow.com/en/articles/718168-i-accidentally-deleted-my-account.md)
- [I can hear the music, but not the instructor](https://help.lotusflow.com/en/articles/718171-i-can-hear-the-music-but-not-the-instructor.md)
- [How do I contact Lotus Flow Support?](https://help.lotusflow.com/en/articles/718172-how-do-i-contact-lotus-flow-support.md)